Frequently Asked Questions

Once your order ships, you'll receive a confirmation email with a tracking number. You can use it on our Track Order page or directly on the carrier's website.

Orders can be modified or cancelled within 1 hour of placement. After that, the order enters processing and can no longer be changed. Please contact our support team as soon as possible.

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and bank transfers for orders above $500.

Standard shipping takes 5–7 business days. Express shipping (2–3 business days) is available at checkout. Free standard shipping applies to orders over $75.

Yes! We ship to over 40 countries. International delivery typically takes 10–14 business days. Duties and taxes may apply depending on your country.

We're sorry to hear that. Please take photos of the damaged item and packaging, then contact our support team within 48 hours of delivery. We'll sort it out quickly.